It comes as no surprise that the most successful companies are those with the best customer service. How can you improve the efficiency, quality, and reliability of yours this week? After all, it is National Customer Service Week.
First, you need to define how you can transform your customer service from just “meh” to “ah-may-zing!”.
Listen to your employees; happy employees will lead to better service
Always answer the phone
Hire & train employees properly
Take constructive criticism- complaints can become opportunities
The next question, once you’ve attracted your customers, is how can you keep them coming back? What incentives or engraved pocket knives can you give them?
Do you own a business? Do you have some employees that frown all the time? Do you have a lot of employees that seem unhappy? You can use engraved Leatherman tools to change those frowns into smiles. Here’s how:
Pick a holiday, like Christmas, Thanksgiving, or Halloween.
Or pick another reason to get everyone together, like a safety recognition program.
Order enough engraved Leatherman tools for everyone. Don’t worry about the price. They come in all price ranges. Remember, your investment will turn those frowns into smiles. What a nice reward for your efforts.
Have your company logo laser engraved on the tools, along with a phrase like “Employee Appreciation Award” or “Safety Award 2019”.
Pass these out at the meeting and watch the tide change! You will become a hero. Your employees will love you for your generosity.
There doesn’t need to be a national holiday to remind us all that buying engraved pocket knivesmade in the USA is one of the best ways to support our country. There are so many benefits, including but not limited to:
Up-close quality control
Less transportation & fuel costs
Increased jobs for Americans
So today, on National Manufacturing Day, don’t forget to support our local companies and workers and buy products made in the USA.
We weren’t the only ones anticipating National Hunting and Fishing Day last weekend.
Ohio Governor Mike Dewine took some time off last Saturday to celebrate the holiday. After a successful fishing trip on Lake Erie, he had a fish fry with personnel of the Ohio Department of Natural Resources and other VIPs. Geneva Marina next to Geneva on the Lake hosted the event. Governor Dewine praised Ohio’s beautiful parks and the dedicated people who run them. Everyone at the fish fry agreed with Dewine when he suggested they make this an annual event.
In case you missed this national holiday, or were busy hunting and fishing yourself, our famous engraved Buck knives were at the top of our must-have list. A few other high-quality models such as Boker knives and Kutmaster knives also made the list.
All across the nation Saturday, hunters and fishermen are putting on their gear and loading up their trucks and boats with all the necessary tools for a successful day. One small but important tool none of them forgot to pack is their favorite engraved Buck knife.
A trusty knife is any hunter or fisherman’s best tool. Whether you are a club owner looking for an employee appreciation gift, or just want to add to your personal collection, you can’t go wrong with a laser-engraved Buck, Kutmaster, or Boker knife.
To all the hunters and fishermen out there, here are our top 6 best sportsmen knives, including the famous engraved Buck knives, with a few other high-quality brands added into the mix:
These two new Gerber knives are a little out of the ordinary.
The Obsidian Fine Edge Knife 1021 isn’t just a knife. It also has a nail file, phillips screw driver, and bottle opener, and flat head screw driver. All these are nicely hidden in the handle until you need them.
The other engraved Gerber knives that command attention, are the ones that don’t have a blade. Well, at least the blade isn’t part of the knife. The EAB Knife 41830 uses contractor quality utility knife blades. That assures that you can always have a brand new sharp blade to open boxes. Utility blades are good for a lot of cutting that a carpenter, electrician, and painter does. Need a money clip? There is a pocket clip built into this knife, which you can use to store your paper money, too.
Boker USA® is always designing knives that are way ahead of the time. These logo knives are examples of their futuristic thinking. The Urban Trapper Tanto 01BO721 doesn’t look like a pocket knife, so it blends in with the urban style. The pocket clip is positioned so that the knife does not stick out of your pocket.
The unique curve of the whole knife when open, is a new design from Chad Los Banos of the CLB Kerambit 01BO580. It has a carabiner on the end of the handle so you can carry it on a belt loop, or on your backpack. Chad is a Hawaiian police officer, so he definitely knows what features are needed in a pocket knife.