As we all wait out this coronavirus pandemic from the comfort of our homes, we can’t help but to start compiling a stockpile list in our heads.
What is on your list? Non-perishable foods such as beans, rice, pasta, etc? Lots of proteins to stick in the freezer? Have you also thought about what is the best pocket knife to have on hand? It’s always good to have a pocket knife nearby to help you with a variety of tasks to help ease the anxiety of an emergency situation.
There are a lot of pocket knives out there to choose from, amiright? How do you choose the right one for your customers? Well, if you’ve at least narrowed your search down to the popular engraved Gerber knives, here are some stats about them that may surprise you:
Gerber Knives is the #1 direct military supplier of knives & multi-tools
Many of their knives are manufactured in Portland, OR
They use 686,000 lbs of steel a year!
One of the most prestigious positions at the company? The Knife Sharpener
Safety is an important word these days. It is better to be prepared than sorry. The sale of Engraved Pocket Knives with rescue tools on them is big business. If you give rescue knives with your logo to your employees or customers, you will be a hero. And maybe they will be, too. Here is Gordon Blake holding two rescue knives for Dave Navoyosky at a recent trade show in Cleveland OH. Gordon is a field representative for Kutmaster/Utica knives.
Have you given any thought to what your New Year’s resolutions will be? On the top of most people’s lists are losing weight, exercising more, eating healthy, volunteering more, and spending more time with family. But perhaps you’re thinking that you want to focus more on creating a positive environment around you, no matter where you are. The best way to do that is by giving without expecting anything back in return. Family, friends, employees, and customers alike will all appreciate personalized engraved pocket knives to ring in the New Year.
Today is National Color the World Orange Day, which to many people sounds like just a day to celebrate this beautiful color. It is, in fact, a day to bring awareness to CRPS/RSD. What do all these letters stand for? According to https://www. colortheworldorange.com:
“Complex Regional Pain Syndrome (CRPS), also known as Reflex Sympathetic Dystrophy (RSD), is a chronic pain condition characterized by continuous, intense, often burning, pain that is out of proportion to the severity of the original injury. Symptoms can include changes in the skin color and temperature of the affected body part, as well as skin sensitivity, sweating and swelling.”
Many of us, yours truly included, have probably not heard of this painful ailment, but hopefully through word of mouth more awareness can be drawn to it in order to help those affected.
How can your company raise awareness for CRPS/RSD?
Wear orange ribbons
Plan a company event where part of the proceeds go to a CRPS/RSD nonprofit
Change your company website color to orange
Post an image to your social media account with the hashtag #CRPSORANGEDAY
It comes as no surprise that the most successful companies are those with the best customer service. How can you improve the efficiency, quality, and reliability of yours this week? After all, it is National Customer Service Week.
First, you need to define how you can transform your customer service from just “meh” to “ah-may-zing!”.
Listen to your employees; happy employees will lead to better service
Always answer the phone
Hire & train employees properly
Take constructive criticism- complaints can become opportunities
The next question, once you’ve attracted your customers, is how can you keep them coming back? What incentives or engraved pocket knives can you give them?